7.5 Earthquake

This morning, (22/2/2019 05.20 hrs) we were awakened by an earthquake-- 7.5.
We quickly got dressed and made our way down to the ground floor.
There was no alarm sounding, no flashing lights. What there was - confusion and little inconvenience.
We had no direction from the staff to move to an assembly point; there was no head count.
So the staff did not know if everyone had evacuated the building.
The person at the front desk had no real idea of what should be done.
There was no roll call or check to see if the guests were all there or if any guests needed any help.
I was not sure if they had a plan to implement for unplanned events.
We introduced ourselves as Red Cross volunteers- nurse and paramedic.
We found no plan or first aid kits ( we have
our own); every single guest we saw were on their phones.
We felt that the staff were not prepared for such an event.
As most of the staff ambled around the front desk, not one of them seemed to take charge and try to provide information to the guests.
Just as the guests felt it was safe to return to their rooms, a second earthquake was felt --5.9 ,which brought even more guests out onto the street.
We were shocked that no attempt was made by the staff to ensure that the guests were evacuated from the building.
This is not a review. This was our experience; it turned out well, this time.

5:17 am 7.55 macas

5:20 am 6.06 macas

5:40am 5.9 gye

5:54 am 3.6 macas

6:08 am 3.76 gye

These were all felt within one hour in Guayaquil and on the coast of Ecuador.